As far as online payment is concerned, there could be instances when online transaction gets interrupted, and amount is debited from the remitter's account. In such cases, the remitter may check the actual status of transaction by clicking on the 'View & Reprint Receipt' link in the menu. If the transaction is still shown as in 'PENDING' status, it would automatically change to either 'SUCCESS' or 'FAIL' within one hour. Morevover, if the transaction status is shown as 'FAIL', and the amount is debited from the remitter's account, the lost amount will be automatically refunded to the remitter's account within seven days time.

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