Terms And Conditions

   Last Updated: 14-Oct-2026

   1. Acceptance of Terms

Please read these Terms and Conditions carefully before using the online payment facility provided through the University of Kerala's website. By accessing or using this facility, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

If you do not agree to these Terms and Conditions, please refrain from using the online payment facility.

   2. Payment of Fees and Charges

All payments made through this facility are subject to the applicable rules, regulations, and fee structure prescribed by the University of Kerala.

All fees and charges are quoted in Indian Rupees (INR). The University reserves the right to revise the prescribed fees and charges from time to time, in accordance with its applicable rules and decisions.

Where applicable, payments are required to be made in advance before availing the relevant University service or proceeding with the associated application or transaction.

   3. Payment Processing and Crediting of Funds

Payments made through the online payment facility are processed through the relevant payment service provider. Under normal circumstances, the amount paid is expected to be credited to the University's designated bank account within two working days.

   4. Accuracy of Payment Details

Users are responsible for ensuring that all information furnished while making a payment is accurate and complete, including application details, registration numbers, personal details, and other information required to identify the payment.

The University shall not be held responsible for payments that fail to reach the appropriate account or cannot be correctly identified or reconciled due to incorrect information furnished by the user.

   5. Payment Failures and Transaction Status

5.1 The successful initiation of a payment transaction does not necessarily imply that the payment has been successfully completed or credited to the University's account.
5.2 A payment may be declined, rejected, or left pending due to reasons attributable to the bank, card issuer, or other technical or operational issues.
5.3 The University shall not be held responsible for payment failures or declines arising from circumstances beyond its control, nor shall it be obligated to separately notify the user of such failures or declines. Users are advised to verify the transaction status with their respective bank, or card issuer, as applicable.
5.4 Where the payment amount has been debited from the user's account but the transaction status remains pending or the payment is not reflected in the University's records, the user should verify the status of the transaction before initiating another payment.

   6. Limitation of Liability

To the extent permitted by applicable law, the University of Kerala shall not be liable for any direct, indirect, incidental, consequential, or other damages arising out of or in connection with the use of, or inability to use, the online payment facility, including any linked websites or information made available through such websites.

This limitation applies to damages arising from payment processing failures, service interruptions, technical errors, or other circumstances beyond the University's reasonable control, subject to applicable laws and regulations.

   7. Amendments to the Terms and Conditions

The University of Kerala reserves the right to modify or revise these Terms and Conditions from time to time. Any revised Terms and Conditions shall be published on the University's website and shall take effect from the date specified therein or, where no date is specified, upon publication.

Users are advised to review these Terms and Conditions periodically before using the online payment facility.